Extended Maintenance for Atlantic – 01/08

Posted by Tim Chappell | 2013 Jan 07 22:51 -0500 GMT

We will perform an extended maintenance on the Atlantic shard tomorrow, Friday 01/08, starting at 5am EST (10am GMT). At this time we expect the additional downtime to last no longer than two hours.

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Extended Maintenance for East Coast Shards

Posted by Tim Chappell | 2013 Jan 03 15:30 -0500 GMT

We will perform an extended maintenance on all East Coast shards tomorrow, Friday 01/04, starting at 5am EST (10am GMT). At this time we expect the additional downtime to last no longer than two hours.

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Happy Holidays!

Posted by Tim Chappell | 2012 Dec 22 12:38 -0500 GMT

With the holidays quickly approaching we wanted to let everyone know that the team will be out of the office until January 2nd. Not to worry though; our elves will continue address any issues that may come up over the holidays.

Best wishes to all and we hope the New Year finds everyone healthy and happy.

From our family to yours:

Tim “Dropixel” Chappell, Mike “Phoenix” Moore, Jeff “Gryphon” Skalski, Greg “Kyronix” Havlusch, Stephen “Bleak” Brown, Michael “Misk” Armstrong, Jonathan “Truji” Berkel, Jim “Onifrk” Crawley (Represented by the green puppet), Beth “Inarea” Garwood, Bonnie “Mesanna” Armstrong and her new puppy Mo.

Fixes for Publish 80

Posted by Tim Chappell | 2012 Dec 18 04:24 -0500 GMT

It is now safe to enter house customization mode. The following fixes have been applied to Publish 80:

• Locked down house addons will not be deleted when entering house customization
• Players can again place Reindeer deeds
• House signs should no longer disappear (If you have a house without a house sign please page a GM to get this corrected.)
• Issues with Pet Buffs were fixed

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Atlantic Rollback

Posted by Bonnie Armstrong | 2012 Dec 17 16:20 -0500 GMT

Due to issues beyond our control, I am sorry to have to inform all of Atlantic that we had to revert to a Dec 5, 2012 7:00 am EST back up. We have tried to retrieve a more current back up but we have been unable to do so due to corruption issues. We are very sorry this has happened and any Atlantic player that is being impacted by this revert will be compensated with 30 days free game time. If you are having any issues with Vet Rewards or In game codes please page a GM. They will be able to assist you with this matter but please provide what vet reward/code was claimed and by what character to help us confirm your request faster.

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House Addon Issue

Posted by Tim Chappell | 2012 Dec 17 15:20 -0500 GMT

There is currently an issue with locked down addons and customization mode. Please DO NOT customize your house with ANY locked down addons until further notice.
We apologize for the inconvenience and should have a fix in place soon. Thank you for your patience.

House Addon Issue

Posted by Tim Chappell | 2012 Dec 17 15:20 -0500 GMT

Extended Maintenance – 12/17

Posted by Tim Chappell | 2012 Dec 16 14:32 -0500 GMT

Greetings!

We will be bringing the following shards offline tomorrow, December 17th, starting at 5:00 am EST (10:00 GMT) for maintenance and a hardware upgrade:

• Atlantic
• Oceania
• Europa
• Drachenfels

At this time we anticipate that the shards will be back online no later than 10:00 am EST (15:00 GMT).

Please be sure to check back here for updates regarding this downtime.

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House Customization Update

Posted by Tim Chappell | 2012 Dec 14 17:07 -0500 GMT

The House customization issue has been resolved. The problem arose from a stacking issue that was fixed this morning. Items will no longer be pushed under the house sign or become unlocked.
The instability of the Atlantic shard was also related to the stacking issue and should be resolved as well.

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Posted by Tim Chappell | 2012 Dec 13 01:38 -0500 GMT